Many believe that outsourcing services of medical billing can add extra cost to the practice, but that’s not the case. Hiring a medical billing specialist is considered a smart move when one is planning to expand and grow their business. In this post, you will discover all the questions you need to ask before outsourcing professional medical coding services.
The reason why many rely on hiring medical billing solutions is that it helps improve the cash flow and drive better growth in terms of finances. You may not know but there is a whole big picture, and there are certain things that you should know before hiring the services.
In this post, you will be diving quite deep into the five key questions that you must have answers to for a better understanding of the quality of services offered by RCM providers.
Experience: As many know, medical billing is a complex and overwhelming job, hiring an expert will ease the burden off your shoulders. Avoid connecting with a professional with no experience or certification. Look for companies equipped with great experience and have a team of experts who can handle medical billing procedures.
HIPAA Compliance: A simple ‘yes! Our firm is HIPPA compliant is not enough, professionals know that no business is 100% compliant with HIPAA. Healthcare providers are required to do an evaluation, assign a compliance officer and a HIPAA Security Officer, and conduct the periodic assessment. No doctor or physician wants claims or patient information being handled by someone with no experience or novice.
What Types of Reports Will I Receive: Try finding out everything about the types of reports you will get and their frequency. Ask for samples to figure out if they will work for your operations or not. Know if you will get daily, monthly, or even quarterly reports.
Do They Guarantee Transparency?: As we know, transparency is the key so, make sure that they offer you a username and password. Doing so will allow you to log in remotely and conduct practice management and financial reports. Some billing systems can generate special reports and have the ability to adjust existing reports.
What happens if people go on vacation or are sick? Ensure that you will get delivered with the same level of service every day, even if people who work on account are out or sick. Ask if the billing company guarantees consistent service quality.
Medical billing begins with scheduling appointments with patients, coding, eligibility checks, charge entry, AR analysis, and handling denial management. We at Tall RCM offer professional medical coding services where our experts take up all hassle and ease everything for the healthcare provider.